Trinity Digital Refund Policy
Downloaded items are Non-Refundable.
If you purchase and download an item and receive error messages, please contact us. Many times this may be due to a setting on your computer. (See Help Section)
As with most download items online, our download items are non-refundable. Downloaded items are not like physical products you can return. Once downloaded, the item has been delivered and is not recoverable to prevent further use. Thank you for your understanding with this policy.
No refunds will apply even in the following situations:
- Purchased the download item by mistake
- Do not know how to use or understand the downloaded item
- Do not have Excel or other programs needed on your computer to use the downloaded item
- Do not like the downloaded item
- Do not need the downloaded item anymore
- Accidentally deleted the downloaded item (contact us)