Trinity Digital Privacy Policy
Your privacy is important to us. It is Trinity Digital’s policy to respect your privacy and comply with any applicable law and regulation regarding any personal information we may collect about you, including across our website, https://trinitydigital.net, and other sites we own and operate.
Personal information is any information about you which can be used to identify you. This includes information about you as a person (such as name, address, and date of birth), your devices, payment details, and even information about how you use a website or online service.
In the event our site contains links to third-party sites and services, please be aware that those sites and services have their own privacy policies. After following a link to any thirdparty content, you should read their posted privacy policy information about how they collect and use personal information. This Privacy Policy does not apply to any of your activities after you leave our site.
This policy is effective as of 2 April 2023.
Last updated: 2 April 2023.
Information We Collect
Information we collect falls into one of two categories: “voluntarily provided” information and “automatically collected” information.
“Voluntarily provided” information refers to any information you knowingly and actively provide us when using or participating in any of our services and promotions.
“Automatically collected” information refers to any information automatically sent by your devices in the course of accessing our products and services.
Log Data
When you visit our website, our servers may automatically log the standard data provided by your web browser. It may include your device’s Internet Protocol (IP) address, your browser type and version, the pages you visit, the time and date of your visit, the time spent on each page, and other details about your visit.
Additionally, if you encounter certain errors while using the site, we may automatically collect data about the error and the circumstances surrounding its occurrence. This data may include technical details about your device, what you were trying to do when the error happened, and other technical information relating to the problem. You may or may not receive notice of
such errors, even in the moment they occur, that they have occurred, or what the nature of
the error is.
Please be aware that while this information may not be personally identifying by itself, it may
be possible to combine it with other data to personally identify individual persons.
Device Data
When you visit our website or interact with our services, we may automatically collect data
about your device, such as:
- Operating System
- IP Address
Data we collect can depend on the individual settings of your device and software. We
recommend checking the policies of your device manufacturer or software provider to learn
what information they make available to us.
Personal Information
We may ask for personal information — for example, when you make a purchase or when you
contact us — which may include one or more of the following:
- Name
- Home/mailing address
User-Generated Content
We consider “user-generated content” to be reviews, ratings, image, and/or video materials
voluntarily supplied to us by our users for the purpose of publication on our website or re-
publishing on our social media channels. All user-generated content is associated with the
account or email address used to submit the materials.
Please be aware that any content you submit for the purpose of publication will be public after
posting (and subsequent review or vetting process). Once published, it may be accessible to
third parties not covered under this privacy policy.
Legitimate Reasons for Processing Your Personal Information
We only collect and use your personal information when we have a legitimate reason for
doing so. In which instance, we only collect personal information that is reasonably necessary
to provide our services to you.
Collection and Use of Information
We may collect personal information from you when you do any of the following on our
website:
- Register for an account
- Purchase any products and/or services
- Purchase a subscription
- Use a mobile device or web browser to access our content
- Contact us via email, social media, or on any similar technologies
- When you mention us on social media
We may collect, hold, use, and disclose information for the following purposes, and personal
information will not be further processed in a manner that is incompatible with these
purposes:
- to provide you with our platform’s core features and services
- to process any transactional or ongoing payments
- to enable you to access and use our website, associated applications, and associated social
media platforms - for internal record keeping and administrative purposes
- to comply with our legal obligations and resolve any disputes that we may have
We may combine voluntarily provided and automatically collected personal information with
general information or research data we receive from other trusted sources. For example, If
you provide us with your location, we may combine this with general information about
currency and language to provide you with an enhanced experience of our site and service.
Security of Your Personal Information
When we collect and process personal information, and while we retain this information, we
will protect it within commercially acceptable means to prevent loss and theft, as well as
unauthorized access, disclosure, copying, use, or modification.
Although we will do our best to protect the personal information you provide to us, we advise
that no method of electronic transmission or storage is 100% secure, and no one can
guarantee absolute data security.
You are responsible for selecting any password and its overall security strength, ensuring the
security of your own information within the bounds of our services. For example, ensuring any
passwords associated with accessing your personal information and accounts are secure and
confidential.
How Long We Keep Your Personal Information
We keep your personal information only for as long as we need to. This time period may
depend on what we are using your information for, in accordance with this privacy policy. For
example, if you have provided us with personal information as part of creating an account
with us, we may retain this information for the duration your account exists on our system. If
your personal information is no longer required for this purpose, we will delete it or make it
anonymous by removing all details that identify you.
However, if necessary, we may retain your personal information for our compliance with a
legal, accounting, or reporting obligation or for archiving purposes in the public interest,
scientific, or historical research purposes or statistical purposes.
Children’s Privacy
We do not aim any of our products or services directly at children under the age of 13, and we
do not knowingly collect personal information about children under 13.
Disclosure of Personal Information to Third Parties
We may disclose personal information to:
- a parent, subsidiary, or affiliate of our company
- third-party service providers for the purpose of enabling them to provide their services,
including (without limitation) IT service providers, data storage, hosting and server
providers, error loggers, debt collectors, maintenance or problem-solving providers,
professional advisors, and payment systems operators - our employees, contractors, and/or related entities
- our existing or potential agents or business partners
credit reporting agencies, courts, tribunals, and regulatory authorities, in the event you fail
to pay for goods or services we have provided to you - courts, tribunals, regulatory authorities, and law enforcement officers, as required by law,
in connection with any actual or prospective legal proceedings, or in order to establish,
exercise, or defend our legal rights - third parties, including agents or sub-contractors, who assist us in providing information,
products, services, or direct marketing to you - third parties to collect and process data
- an entity that buys, or to which we transfer all or substantially all of our assets and
business
Third parties we currently use include:
- Paypal
- Stripe
Your Rights and Controlling Your Personal Information
Your choice: By providing personal information to us, you understand we will collect, hold,
use, and disclose your personal information in accordance with this privacy policy. You do not
have to provide personal information to us, however, if you do not, it may affect your use of
our website or the products and/or services offered on or through it.
Information from third parties: If we receive personal information about you from a third
party, we will protect it as set out in this privacy policy. If you are a third party providing
personal information about somebody else, you represent and warrant that you have such
person’s consent to provide the personal information to us.
Marketing permission: If you have previously agreed to us using your personal information
for direct marketing purposes, you may change your mind at any time by contacting us using
the details below.
Access: You may request details of the personal information that we hold about you.
Correction: If you believe that any information we hold about you is inaccurate, out of date,
incomplete, irrelevant, or misleading, please contact us using the details provided in this
privacy policy. We will take reasonable steps to correct any information found to be
inaccurate, incomplete, misleading, or out of date.
Non-discrimination: We will not discriminate against you for exercising any of your rights
over your personal information. Unless your personal information is required to provide you
with a particular service or offer (for example processing and fulfilling orders), we will not
deny you goods or services and/or charge you different prices or rates for goods or services,
including through granting discounts or other benefits, or imposing penalties, or provide you
with a different level or quality of goods or services.
Notification of data breaches: We will comply with laws applicable to us in respect of any
data breach.
Complaints: If you believe that we have breached a relevant data protection law and wish to
make a complaint, please contact us using the details below and provide us with full details of
the alleged breach. We will promptly investigate your complaint and respond to you, in
writing, setting out the outcome of our investigation and the steps we will take to deal with
your complaint. You also have the right to contact a regulatory body or data protection
authority in relation to your complaint.
Unsubscribe: To unsubscribe from our email database or opt-out of communications
(including marketing communications), please contact us using the details provided in this
privacy policy, or opt-out using the opt-out facilities provided in the communication. We may
need to request specific information from you to help us confirm your identity.
Use of Cookies
We use “cookies” to collect information about you and your activity across our site. A cookie
is a small piece of data that our website stores on your computer, and accesses each time
you visit, so we can understand how you use our site. This helps us serve you content based
on preferences you have specified.
Please refer to our Cookie Policy for more information.
Business Transfers
If we or our assets are acquired, or in the unlikely event that we go out of business or enter
bankruptcy, we would include data, including your personal information, among the assets
transferred to any parties who acquire us. You acknowledge that such transfers may occur,
and that any parties who acquire us may, to the extent permitted by applicable law, continue
to use your personal information according to this policy, which they will be required to
assume as it is the basis for any ownership or use rights we have over such information.
Limits of Our Policy
Our website may link to external sites that are not operated by us. Please be aware that we
have no control over the content and policies of those sites, and cannot accept responsibility
or liability for their respective privacy practices.
Changes to This Policy
At our discretion, we may change our privacy policy to reflect updates to our business
processes, current acceptable practices, or legislative or regulatory changes. If we decide to
change this privacy policy, we will post the changes here at the same link by which you are
accessing this privacy policy.
If the changes are significant, or if required by applicable law, we will contact you (based on
your selected preferences for communications from us) and all our registered users with the
new details and links to the updated or changed policy.
If required by law, we will get your permission or give you the opportunity to opt in to or opt
out of, as applicable, any new uses of your personal information.
Additional Disclosures for California Compliance (US)
Under California Civil Code Section 1798.83, if you live in California and your business
relationship with us is mainly for personal, family, or household purposes, you may ask us
about the information we release to other organizations for their marketing purposes.
To make such a request, please contact us using the details provided in this privacy policy
with “Request for California privacy information” in the subject line. You may make this type of request once every calendar year. We will email you a list of categories of personal information we revealed to other organizations for their marketing purposes in the last calendar year, along with their names and addresses. Not all personal information shared in
this way is covered by Section 1798.83 of the California Civil Code.
Do Not Track
Some browsers have a “Do Not Track” feature that lets you tell websites that you do not want
to have your online activities tracked. At this time, we do not respond to browser “Do Not
Track” signals.
We adhere to the standards outlined in this privacy policy, ensuring we collect and process
personal information lawfully, fairly, transparently, and with legitimate, legal reasons for
doing so.
Cookies and Pixels
At all times, you may decline cookies from our site if your browser permits. Most browsers
allow you to activate settings on your browser to refuse the setting of all or some cookies.
Accordingly, your ability to limit cookies is based only on your browser’s capabilities. Please
refer to the Cookies section of this privacy policy for more information.
CCPA-permitted financial incentives
In accordance with your right to non-discrimination, we may offer you certain financial
incentives permitted by the CCPA that can result in different prices, rates, or quality levels for
the goods or services we provide.
Any CCPA-permitted financial incentive we offer will reasonably relate to the value of your
personal information, and we will provide written terms that describe clearly the nature of
such an offer. Participation in a financial incentive program requires your prior opt-in consent,
which you may revoke at any time.
California Notice of Collection
In the past 12 months, we have collected the following categories of personal information
enumerated in the California Consumer Privacy Act:
- Identifiers, such as name, email address, phone number account name, IP address, and an
ID or number assigned to your account. - Customer records, such as billing and shipping address, and credit or debit card data.
- Commercial information, such as products or services history and purchases.
For more information on information we collect, including the sources we receive information
from, review the “Information We Collect” section. We collect and use these categories ofpersonal information for the business purposes described in the “Collection and Use of Information” section, including to provide and manage our Service.
Right to Know and Delete
If you are a California resident, you have rights to delete your personal information we collected and know certain information about our data practices in the preceding 12 months. In particular, you have the right to request the following from us:
- The categories of personal information we have collected about you;
- The categories of sources from which the personal information was collected;
- The categories of personal information about you we disclosed for a business purpose or sold;
- The categories of third parties to whom the personal information was disclosed for a business purpose or sold;
- The business or commercial purpose for collecting or selling the personal information; and
- The specific pieces of personal information we have collected about you.
To exercise any of these rights, please contact us using the details provided in this privacy policy.
Shine the Light
If you are a California resident, in addition to the rights discussed above, you have the right to request information from us regarding the manner in which we share certain personal information as defined by California’s “Shine the Light” with third parties and affiliates for their own direct marketing purposes.
To receive this information, send us a request using the contact details provided in this privacy policy. Requests must include “California Privacy Rights Request” in the first line of the description and include your name, street address, city, state, and ZIP code.
Contact Us
For any questions or concerns regarding your privacy, you may contact us using the following details:
Contact Us
info@trinitydigital.net